Documentation

Event Info

Your event's core details: name, dates, time zone, location, image, and who can reach the event.

The Event Info page holds your event’s core details and decides who can reach the event. Access it by selecting Event Info from the sidebar under the Configuration section.

Details

  • Name: the name of your event, displayed throughout the app and console. Contact support to change this after initial setup.
  • Start Date / End Date: the event’s start and end dates. Contact support to change these after initial setup.
  • Time Zone: the time zone your event takes place in. Session times and the delivery time of scheduled push notifications follow it, so set it before you schedule anything.
  • Location: your venue name or city, shown to attendees in the app.
  • Pinned Apps: the apps that open straight into this event, if your organization has its own branded app. You change this on the Apps page.

Event Image

Upload a single image that serves as both the event logo (shown in the app header) and the cover image (shown on the welcome and profile screens). Use a high-resolution image for the best result across all screen sizes.

Address

The venue’s Address and City, for attendees who need directions.

The Event Info page
The Event Info page

Visibility & Access

  • Hidden: hide your event from the event list in the app. Keep this on while you are setting up, then switch it off when you are ready for attendees. Staff and administrators can still see a hidden event, so you can check it in the app first.
  • Code Entry: let attendees join the event by typing its code in the app, without a personal invitation.
  • Event Code: the six letters and digits attendees type in the app to join. Moderators and administrators can replace it with CHANGE CODE, either with a random code (leave the field empty) or one you type yourself, as long as no other event uses it. The change takes effect at once, without pressing SAVE: the old code stops working immediately, while attendees who already joined keep their access.

Visibility & Access is shown for events with an attendee app. A Web Programme has no app, so there is nothing to hide or join.

Tips

  • Set your Time Zone before scheduling push notifications to avoid unexpected delivery times.
  • Use Hidden to keep your event private while you configure it, then make it visible when ready.
  • Use a high-contrast logo image so it reads clearly on both light and dark backgrounds.
  • Keep your location short: a city or venue name is enough for attendees.
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