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Getting Started

How to get started with Event Vault.

Event Vault is a complete event management platform that helps organizers deliver a seamless, professional experience for attendees. This guide covers everything you need to get started: from logging in to creating your first event and exploring the dashboard.

System Overview

Event Vault is made up of two main components:

  • Management Console: a web-based portal accessible from any browser. This is where you configure your event, manage guests, build content, send notifications, and view analytics.
  • Companion App: available on iOS and Android. Attendees use it to access their schedule, tickets, and networking features. Staff and speakers use it for check-ins, Q&A moderation, and support.

Logging In

  1. Navigate to your Management Console URL:
    • For custom-domain packages, go to your assigned URL (e.g., yourcompany.event-vault.com).
    • For Instant Event packages, go to console.event-vault.com.
  2. Enter your email and password, then click Login.
  3. After a successful login, you will see the event overview showing your current events and attendee capacity.

User Roles

Event Vault has four user roles: Admin (full access, including settings, billing, and team management), Moderator (content, guests, sessions, speakers, and communications, with no billing or account settings), Staff (on-the-day check-in, ticket scanning, and support chat), and Speaker (Q&A moderation in the companion app only, no console access).

See Team Accounts for a full breakdown of permissions and how to add team members.

Creating Your First Event

  1. From the event overview, click CREATE.
  2. In the Create Event dialog, enter the event Name, Start Date, and End Date.
  3. Review the notice: the name and dates are permanent and can only be changed afterward by contacting Event Vault support.
  4. Click Confirm. Your new event appears in the overview.

Everything else (location, timezone, cover image, logo, brand color, and description) is configured after creation on the Event Info page. See Creating Events for the full setup and management workflow.

After selecting an event, use the sidebar to access all event management sections:

  • Overview: event summary and quick-glance statistics
  • Guests: manage invitations, the guest list, and access codes
  • Tickets: assign and track attendee tickets
  • Speakers: add and edit speaker profiles
  • Sessions: build your event schedule
  • Sponsors: manage sponsor listings and carousel settings
  • Notifications: send push notifications and announcements
  • Analytics: view engagement and attendance metrics
  • Badge Generation: design and print attendee badges
  • Publishing: embed your schedule and event widgets on your website
  • Settings: event configuration, branding, and feature flags

Next Steps

Creating Events →