Team Accounts
How to add and manage team members and their roles in the Management Console.
Add team members to your event so staff, moderators, and speakers can access the Management Console or companion app with the right level of permissions.
User Roles
Each team member is assigned one of four roles:
- Admin — full access to all console features, including event settings, billing, and account management. Use for event managers and lead organizers.
- Moderator — can manage event content, guests, sessions, speakers, and communications. Cannot access billing or account settings. Ideal for co-organizers and content managers.
- Staff — operational access for on-the-day tasks: checking in guests, scanning tickets, and responding to support chats. No access to event configuration.
- Speaker — limited access: can moderate Q&A for sessions they are assigned to in the companion app. No console access.
Adding a Team Member
- Go to Accounts in the Management Console.
- Click ADD ACCOUNT.
- Enter the team member’s email address and select their role.
- Click Save — the team member will receive an invitation email to set up their account.
Removing a Team Member
Click the Delete icon next to the account to revoke access immediately. The team member will no longer be able to log in to the console or access the event.
Note
Team member accounts are shared across all events under your organization. Ensure you assign the minimum required role for each person.
Tips
- Assign the Staff role for check-in volunteers and on-the-day helpers — they do not need Admin or Moderator access.
- Speaker accounts are created automatically when you assign an email address to a speaker in the Speakers section. Speakers do not need a separate team account to use Q&A moderation in the app.
- Review team access regularly and remove accounts for people who are no longer involved with your event.