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Push Notifications

How to send and manage push notifications for your event.

Push notifications let you keep attendees informed in real time. Use them to send important updates, session reminders, or announcements directly to attendees’ devices.

Sending a Push Notification

  1. Go to the Notifications section in the Management Console for your event.
  2. Click CREATE NOTIFICATION to open the notification creation form.
  3. Enter the following details:
    • Title: The notification subject line, shown in bold on the device.
    • Message: The notification body, supports up to 1,000 characters.
    • Delivery Date & Time: When the notification should be sent. The time is interpreted in your event’s configured timezone: ensure your event timezone is set correctly in Event Settings before scheduling.
  4. You can send a notification immediately by setting the delivery time to now, or schedule it for a future date and time.
  5. Click Save to schedule the notification.

Platform Delivery and Display Limits

What users see Android phones iPhone
Title when collapsed About 1 line (around 30-40 characters) About 1 line (around 30-40 characters)
Message when collapsed About 1 line (around 40-50 characters). Avoid putting URLs here. Banner: about 2 lines (around 60-70 characters). Lock screen: about 4 lines (around 110-150 characters). Avoid putting URLs here.
When expanded Swipe down to expand; Android usually shows around 250-300 characters. Long-press to expand; iOS usually shows around 500 characters (varies by iOS version).
Long message support (up to 1000 chars in your app) The full message is kept in the background and shown in your app after the user taps the notification. The full message is kept in the background and shown in your app after the user taps the notification.
Link behavior Links are not tappable in the notification area. They become tappable after the user opens the app from the notification. Links are not tappable in the notification area. They become tappable after the user opens the app from the notification.
These display limits come from Android and iPhone system UI, so they can vary a little by device. Keep the most important words at the start and keep notification text short and clear.
Push Notifications Example

Managing Notifications

  • View all scheduled and sent notifications in the notification list.
  • Use the Edit or Delete icons to modify or remove a notification before it is sent.
  • Once a notification has been sent, it cannot be edited or deleted.
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