Tickets
How to assign and manage tickets for your event.
Tickets in Event Vault control what your attendees can access. Use entry tickets for general event admission and session tickets for capacity-controlled sessions that require pre-registration. You can create multiple ticket types to segment your audience and manage access efficiently.
Ticket Types
In the Tickets section of the Management Console, you can create ticket categories. Each ticket type has:
- Name — a label for the ticket type (e.g., “General Admission”, “VIP”, “Workshop Pass”).
- Description — optional details about what the ticket includes.
- Capacity Limit — optionally limit how many tickets of this type can be assigned.
- Tier/Access Assignment — assign the ticket type to a sponsor or access tier.
Each ticket type appears as an option when assigning tickets to guests.
Assigning Tickets
- Go to the Tickets section in the Management Console for your event.
- Click ASSIGN TICKETS to open the ticket assignment menu.
- Select or import a CSV file with guest email addresses and specify the ticket type.
Data Format
Data Format
Format of the CSV file, including headers and example rows.
| Format | Contains |
|---|---|
| String | Guest Email address |
Note
You can download a Sample CSV from this documentation site to ensure your data is formatted correctly.
Managing Tickets
- View all assigned tickets and their check-in status in the ticket list.
- Use the Delete icon to remove a ticket from a guest.
- Check in guests using the companion app’s ticket scanner or manually in the console.
Tip
Paid ticket sales with online payment processing are coming soon. Contact support for early access.
Tip
Tickets can be used for both event entry and session access. Use ticket types to segment your audience and control access to specific parts of your event.