Getting Started

Event Vault is a complete event management platform that helps organizers deliver a seamless, professional experience for attendees. This guide covers everything you need to get started — from logging in to creating your first event and exploring the dashboard.

System Overview

Event Vault is made up of two main components:

• Management Console — a web-based portal accessible from any browser. This is where you configure your event, manage guests, build content, send notifications, and view analytics.
• Companion App — available on iOS and Android. Attendees use it to access their schedule, tickets, and networking features. Staff and speakers use it for check-ins, Q&A moderation, and support.

Logging In

1. Navigate to your Management Console URL:
   • For custom-domain packages, go to your assigned URL (e.g., yourcompany.event-vault.com).
   • For Instant Event packages, go to console.event-vault.com.
2. Enter your email and password, then click Login.
3. After a successful login, you will see the event overview showing your current events and attendee capacity.

User Roles

Event Vault has four user roles with different levels of access:

• Admin — full access to all console features, including event settings, billing, and team management. Intended for lead organizers.
• Moderator — can manage event content, guests, sessions, speakers, and communications. Cannot access billing or account settings. Ideal for co-organizers.
• Staff — operational access for on-the-day tasks: checking in guests, scanning tickets, and responding to support chats. No access to event configuration.
• Speaker — limited to Q&A moderation for sessions they are assigned to in the companion app. No console access.

See Team Accounts for instructions on adding team members.

Creating Your First Event

1. From the event overview, click New Event.
2. Enter the Event Name.
3. Set the Start Date, End Date, and Timezone — the timezone affects all scheduled session times and push notifications.
4. Enter the Location (venue name or city).
5. Upload a Cover Image and Event Logo.
6. Set your event’s Primary Brand Color.
7. Click Save to create the event.

Your event will appear in the overview and you can begin configuring content, guests, and settings.

Navigating the Dashboard

After selecting an event, use the sidebar to access all event management sections:

• Overview — event summary and quick-glance statistics
• Guests — manage invitations, the guest list, and access codes
• Tickets — assign and track attendee tickets
• Speakers — add and edit speaker profiles
• Sessions — build your event schedule
• Sponsors — manage sponsor listings and carousel settings
• Notifications — send push notifications and announcements
• Analytics — view engagement and attendance metrics
• Badge Generation — design and print attendee badges
• Publishing — embed your schedule and event widgets on your website
• Settings — event configuration, branding, and feature flags

Next Steps

• Event Settings — configure branding, feature flags, and email settings
• Invitations & Access — import and invite your guest list
• Sessions — build your event schedule
• Theme Customization — brand your attendee app
• Analytics — track attendee engagement during and after the event